Privacy Notice

Effective Date: 12/6/2025
Website: HangAroundHound.com

This Privacy Notice describes how Hang Around Hound (“we,” “us,” or “our”) collects, uses, and protects the information you provide when you visit our website. This policy applies solely to information collected through this website unless otherwise stated.

We want you to understand:

• What information we collect
• How we use it
• With whom it may be shared
• How you can access and control your information
• How we protect your information
• How we communicate changes to this policy
• How to contact us with concerns

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to information you voluntarily provide through:

• Contact forms
• Appointment/booking requests
• Email communication
• Newsletter sign-ups
• Purchase or reservation forms

We do not sell or rent your information to anyone.

We use the information you provide to:

• Respond to your inquiry
• Process service requests (e.g., daycare, boarding, grooming)
• Fulfill purchases or reservations
• Send scheduling confirmations
• Communicate important service updates
• Improve our website and customer experience

We only share your information with third parties when necessary to fulfill your request—such as payment processors or scheduling platforms—and never for marketing by outside companies.

Unless you ask us not to, we may contact you in the future
to share:

• Service updates
• New offerings
• Policy or schedule changes
• Special promotions

You may opt out at any time.

Your Access to and Control Over Information

You may request the following at any time by emailing or
calling us:

• What data we have about you
• Corrections to your data
• Deletion of your data
• To opt-out of future contact
• Concerns about your data’s use

Contact information appears at the end of this notice.

Security

We take precautions to safeguard your information.

Online Security

Sensitive information (such as credit card numbers) is encrypted during transmission using secure protocols such as HTTPS. Look for a lock icon in your browser or “https” in the URL.

Offline Security

Only employees who need your information to perform specific
tasks (billing, customer service, pet care scheduling) are granted access to personally identifiable information.

All computers and servers storing this information are kept in a secure environment.

Cookies

Our website uses cookies to:

• Improve user experience
• Recognize returning visitors
• Track site usage for improvements
• Maintain login sessions (if applicable)

Cookies are not linked to personally identifiable information.

Third-Party Cookies

Service providers such as booking software (Easy Busy Pets),
analytics tools (e.g., Google Analytics), or payment processors may use their own cookies. We do not control these cookies.

Orders / Bookings

If you book services or make purchases on our site, we may
request:

• Contact information (name, email, phone, address)
• Pet information (name, breed, age, vaccination status)
• Billing information (credit card details, billing address)

This information is used solely for scheduling, billing, and fulfilling your request. Payment information is processed securely by our third-party payment processor (e.g., Stripe) and is not stored on our website servers.

Registration

To use certain features—such as managing reservations, submitting vaccination records, or viewing invoices—you may be required to create an account. During registration, we collect basic information like your name and email to identify your account.

Providing demographic information (e.g., number of pets, pet type) is optional and used to tailor your service experience.

Sharing

We may share limited information with trusted third parties
solely for the purpose of providing our services, such as:

• Scheduling/booking platforms
• Payment processors
• Email service providers

These companies are prohibited from using your information for any purpose other than completing your request.

We may also share aggregate, non-personally identifiable information for service improvement purposes.

We do not sell or share your data for advertising by outside companies.

Links to Other Sites

Our website may contain links to external sites (e.g., adoption partners, trainers, veterinarians). We are not responsible for their privacy practices and encourage you to read those sites’ privacy policies.

“Do Not Track” (California Requirement)

Our website does not respond to “Do Not Track” signals at this time. However, we do not track users across third-party websites or engage in cross-site advertising.

Notification of Changes

If we update this policy, the new version will be posted on this page with an updated Effective Date. Significant changes may also be communicated by email if you have provided an email address.

Contact Us

If you have concerns about this privacy policy or believe we are not abiding by it, please contact us:

Hang Around Hound

Phone: 415-481-1565

Email: Theresa@HangAroundHound.com

Address: 2350 Jerrold Ave, San Francisco, CA 94124